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What “Supervised” autonomy actually means for your team

Four levels, from Assistant to Autonomous Within Scope. A practical guide to deciding how much an agent should do on its own.

By HOSPIWORK editors · October 24, 2026 · 5 min read

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Every agent on FritzMe is classified on a four-level autonomy scale. The level describes what the agent may do without a person approving it — not how intelligent it is.

Most hotels start at Supervised: the agent prepares the work, a person approves it. Moving up a level should be a decision based on evidence from your own operation.

Independent editorial. Reported and written by FritzMe editors. No one pays for coverage.

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