“I’ll automate the paperwork. Never the welcome.”
A general manager in the Alps on choosing technology that gives her team more time with guests.
By HOSPIWORK editors · September 30, 2026 · 7 min read
Sample story: illustrative placeholder content, not a real report. Names, quotes and figures are invented.
She has introduced three new systems in two years — and turned down more. Her test is simple: does it give a person on her team more time with a guest?
“The first hour of a stay is ours,” she says. “What happens in the back office can change completely. What happens at the desk shouldn’t.”
Independent editorial. Reported and written by FritzMe editors. No one pays for coverage.
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